COMPANY

DM Software is a Danish software supplier who is among the top players within the CRM software industry. Since 1997 DM Software has been on the market place with the Dialog Manager CRM suite. The Dialog Manager suite is a modular based CRM system with extreme flexibility as regards user interface and CRM functionality. A selected combination of modules can provide any company with a tailored CRM solution covering all company business functions involved in customer dialogue. The Dialog Manager system excels in front office functions such as sales, service, marketing and management. However, due to the extraordinary ability to integrate with both front- and back office systems it is also used in back office functions such as product management, administration, etc. The system is able to handle integration from all business critical applications e.g. by using advanced data wash and consolidations. It will provide seamless integration with MS Office, MS Outlook, Lotus Notes & Domino server, e-business applications and the most used SQL databases from Sybase, Oracle, IBM and Microsoft. DM Software’s CRM competence is based on documented successful CRM implementations inside finance-, industry-, trade-, service- and governmental business areas as well as expert knowledge within the Dialog Manager suite functionality. DM Software is able to contribute in all stages of a CRM implementation through pre-studies, demand specifications, business process design, integration, implementation and maintenance.