Changing citizen expectations, lowered public budgets, and public policies etc. are driving modernization at social services and social security agencies. These are some of the reasons why we are seeing a technological transformation of government agencies and nonprofit organizations. With Dialog Manager, agencies can significantly enchance the business processes directly related to their mission, driving key performance improvements.
Read more about Public Sector solutions here. Public Sector references include:
>> DEFENCE RECRUITMENT & CONSCRIPTION
Company Profile
The Danish Defence Recruitment & Conscription is an authority directly under the Defence Command Denmark. Defence Recruitment & Conscription manages all military service from examination to Danish Defence meeting call-ups, including military service contract management, calling up of conscripted personnel to Danish Defence to the various places of duty, and notification of possible postponement.
Solution
The absolute core of the Danish Defence Recruitment & Conscription’s complex marketing machinery is their Dialog Manager solution, which makes it possible for the organization to find the right young people to the right defense educations at the right time. Every year they receive almost 20,000 applications from young people who are interested in a career in the Danish Defence, and this is partly a result of creative TV commercials, advertisements, great outdoors banner commercials and go-cards in cinemas – all managed and coordinated via their Dialog Manager solution.
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>> NATIONAL BOARD OF HEALTH
Company Profile
The National Board of Health in Denmark is divided into a number of divisions and centres that each deal with related areas of expertise. Connected to the Board of Health are the medical public health officers, which are responsible for monitoring health conditions in the respective Danish counties. Additionally, the National Board of Health employs a number of specialist advisers.
Solution
The National Board of Health chose to implement a Dialog Manager solution in order to make some of their most complex health and administration related activities more effective. An example is their comprehensive quality assurance initiatives, the “inspector” system, where specialists from two hospitals help evaluate education on a third hospital. Dialog Manager helps them keep track of the large amount of appointments made between both hospitals and inspectors as part of the system. In addition, Dialog Manager is used to manage public health campaigns, such as no-smoking campaigns.
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