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DM Software was founded in 1997 by Flemming Klausen and Steen Jacobsen. They are the main architects behind the Dialog Manager suite, and they have further developed this system during the past 15 years.
DM Software has a general philosophy that penetrates all aspects of the company:
We measure our success through customer successes
Implementing business critical IT-system requires commitment on both sides
We deliver services by being 100% committed to customers before, during and after implementations
You will find that our values in dealing with our customers are based on:
Being helpful and friendly ( Mutual Sympathy )
Conducting dialogue on a high level ( Mutual Respect )
Our belief that a Partnership must be beneficial for both parties ( Fairness & Synergy )
Our mission is to develop and deploy integrated and tailor-made Customer Relationship Management solutions that enable our customers to achieve success in building a prosperous dialogue with their customers. We will deliver the ability to embrace all customer contact points and ensure knowledge is collective and for the benefit of all. |
