Modules

Profile Manager is the client application to Dialog Manager and is the users access to the entire Dialog Manager suite. In Profile Manager processes for sales interaction, dialog, information and history, marketing, servicing of customers/prospects, employee-communication, logistic and management reporting are managed.

Utilize Outlook Integration Manager and obtain the optimum automation of all dialogue through two-way integration with the company's email- and calendar system.

Utilize Lotus Notes Integration Manager and achieve optimum automation of dialogue through two-way integration with the company's email and calendar system.

Campaign Manager gives your company the opportunity to plan, test and execute the complete one-to-one campaign. All in graphical and user-friendly workflows.

Phone Manager equals complete integration between the company's phone system and computers in interplay with the rest of the Dialog Manager suite. The dialogue becomes even more structured - the history always saved.

The inherent flexibility in Design Manager is one of the systems most prominent and not least unique characteristics. In Design Manager you create, change and delete screens all over the system. The process is intuitive, almost creative, and requires not special knowledge about programming in order to make the most complex adaptations. Design Manager takes care of all the programming.

The Design Manager Advanced module expands the Dialog Manager suite CRM Application Framework, where all processes revolves around the customer, to now include the ability to make objects the pivotal point - also named "Item Relationship Management".

Import Manager makes it simple to gather and integrate many different data sources to form one data overview - with duplicate control, data filtering and formatting.

With Batch Manager planned tasks, such as regular scheduled import/export data update and contact segmentation, are automated and monitored.

Batch Manager is in invaluable tool for specifying and creating repetitive processes as well as generally automates relatively trivial tasks. All in order to release company resources for more qualitative challenges.

Security Manager makes it possible to implement company policy on availability and "ownership" of information as well as to observe necessary rules and decisions regarding data handling.

DM Server is the always active integration and user management core. With DM Server you efficiently manage database validation and access, synchronization of Lotus Notes/Outlook and Dialog Manager object batch runs.

Database Manager is a unique and efficient tool for optimization of administration and database performance. This allowing TCO (Total Cost of Ownership) to be significantly reduced.

With PowerScript Manager the Dialog Manager installation can be further developed to fulfill special wishes and requirements.

SQL Script Manager provides super users with access to native SQL commands. SQL scripts are executed in association with Dialog Manager activities. Such an activity is an "object container" that sequentially executes a number of Dialog Manager objects such as queries, lists, imports, exports, etc.

With Replication Manager you can utilize Dialog Manager locally off-line with the relevant data, work and update data, and then synchronize.

Using the DM Offline Design module, functionality extensions are carried out in the development environment. then the extensions are tested in the test environment. Provided that the extensions are approved they are now transferred to the production environment.