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DM Software offers a wide variety of beneficial Consulting services that can be used prior to-, during- and following the installation implementation process. Consultants help ensuring that the strategy and intent of the application project are implemented as accurately and – of course – as effectively as possible. Among other service areas consultants contribute with project management, system design and integration, business process design and general sparring through uncovering demands and further development of the CRM system.
Prior to implementation consultants participate in pre-studies, development of demand specifications or possibly in connection with prototyping. During implementation, when Dialog Manager is being adapted to the company’s CRM strategy, Consulting are required for design of screens, set up of imports/export routines, set up of reports, etc.
All DM Software consultants possess the necessary formal training in Dialog Manager and related 3rd party products as well as years of branch specific experience. Consulting are valuable assets when the Dialog Manager installation is to due for further post-implementation development.
Consulting includes the following off the shelf services:
Configuration
Development
Project Management
Project Development
QA (Quality Assurance)
All DM Software customers can obtain considerable discounts using two separate types of consultancy Clipper Cards. Call you Dialog Manager consultant and ask for more information about Ad Hoc Clipper Cards and Agreement Clipper Cards . |
